Customer Service Representative Community, Social Services & Nonprofit - Marshall, VA at Geebo

Customer Service Representative

J.
R.
Snider Plumbing and Water Treatment J.
R.
Snider Plumbing and Water Treatment Marshall, VA Marshall, VA Full-time Full-time $17 - $19 an hour $17 - $19 an hour 13 hours ago 13 hours ago 13 hours ago We are seeking friendly, professional, upbeat people for our Call Center.
If you can speak to clients and solve their issuesmainly booking service calls for our Plumbers, then this job is for you.
We need high-energy people who can convey empathy and a willingness for problem solving.
Let the client know we care about them and that we will be out to their home to be their Plumbing hero! What We Offer To Our Team Members:
A great environment to work in with recognition of your accomplishments and team success.
Annual Performance Reviews and Merit Raises.
Top starting compensation and unlimited earning potential with membership plans sold and residual payment for retention.
Opportunities to advance into Coordinator, Supervisor, Manager or other levels of leadership.
We always look at our current employees for promotions.
That is how we keep continuity and longevity in the organization and reward excellence.
Monday through Friday work schedule.
10:
30am - 7pm.
Various shifts.
Weekly paychecks including commissions.
Direct Deposit in one or multiple accounts.
80 hours of PTO beginning with eligibility.
Eight days of Paid Holidays including your Birthday.
Aetna Health Insurance with 80% paid by the employer.
Dental Plan ($2,500 coverage and $2,500 of Orthodontics coverage) and Vision Plan (Ophthalmologist, Optometrists, Opticians).
Glasses and Contact Lens discounts.
401K with 4% match by Employer.
AAA rated company.
Both a ROTH 401K and a Traditional 401K beginning on day one of employment.
$25,000 of Life Insurance paid by the company.
$25,000 of AD&D Insurance paid by the company.
Additional Life Insurance for employer, spouse and family.
Additional AD&D Insurance for employer, spouse and family.
Long-Term Disability.
Short-Term Disability.
Tool account.
Tuition Reimbursement.
Company paid for luncheons and celebrations of birthdays and anniversaries.
Christmas Party.
Fall Family Extravaganza.
What We Are Looking For From A Candidate:
Accountability, leadership, teamwork, excellence, character, honesty, integrity and a desire to succeed and thrive in your career.
Ability to communicate and discuss with clients the issues and solutions to their HVAC and plumbing needs.
Book calls using the industry leading software (owned by Google) and use the software's immense organizational features.
Recommending the benefits of Maintenance Plans and earning commissions on their enrollments.
Allow the Customer to hear your smile on the phone.
Being a member of a collaborative team, prompting our Core Values and Brand.
Be a part of a team atmosphere which we promote from within to fill our management expansion needs.
Treat the customer exactly how we want to be treated ourselves! This is our business modeltreat the employees how we expect them to treat our customers! That is the only way to ensure accountability to our mission statement! This is by far the best company and facility to work in the service industry! If you have what it takes to be the first contact with our customers and can deliver excellent, prompt and professional serviceand want to thrive and grow in a career-oriented companythen send your resume in for immediate consideration.
Benefits:
401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Flexible schedule Health insurance Life insurance Paid time off Paid training Tuition reimbursement Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Overtime Weekend availability Job Type:
Full-time Pay:
$17.
00 - $19.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Professional development assistance Referral program Vision insurance Experience level:
2 years Shift:
Day shift No nights Weekly day range:
Monday to Friday Work setting:
Call center In-person Office
Experience:
two years of Customer Service (Required) Language:
English (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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